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Services FAQ

  1. How do I get a welcome letter from the Governor and the Mayor?
  2. How do I get a list of restaurants closest to the Dallas Convention Center?
  3. How do we obtain group DART passes for our convention?
  4. How do I get a list of venues?
  5. Who do I contact to use Victory Park’s AT&T Plaza for an opening or closing reception and the LED screens?
  6. How do I get a list of transportation companies?
  7. How do I obtain a permit for an off-site event to include street closures and office duty police officers?
  • How do I get a welcome letter from the Governor and the Mayor? For the Governor’s letter, contact:
    Ceremonial Services Department
    Office of Governor of Texas
    PO Box 12428
    Austin, TX 78711
    (512) 463-1800 Main
    (512) 463-0039 Fax
    www.governor.state.tx.us

    For the Mayor’s letter, contact your Services Manager.

  • How do I get a list of restaurants closest to the Dallas Convention Center? Please email Dee Williams with the services department of the Dallas Convention & Visitors Bureau for an up-to-date list

  • How do we obtain group DART passes for our convention? Contact:
    Rebecca Maples, Sales Account Executive
    Dallas Area Rapid Transit (DART)
    PO Box 660163
    Dallas, Texas 75266-7246
    (214) 749-2783 Direct
    (214) 749-3669 Fax
    rmaples@dart.org

    A group constitutes a minimum of 500

  • How do I get a list of venues? Please contact Raul Santillan of the Dallas Convention & Visitors Bureau for a list of venues for your event.

  • Who do I contact to use Victory Park’s AT&T Plaza for an opening or closing reception and the LED screens? To use Victory Park’s AT&T Plaza contact Ken Kuhl
    (214) 665-4230
    kkuhl@americanairlinescenter.com

    To use the Victory Park LED screens, contact Ashley Watkins
    (214) 777-4337
    ashley.watkins@hillwood.com
    www.victorymedianetwork.com

  • How do I get a list of transportation companies? We can either provide a list of our DCVB members or send an RFP to Dallas CVB transportation companies based on your specifications.

  • How do I obtain a permit for an off-site event to include street closures and office duty police officers? Contact the Office of Special Events

    Specifically for permits for parades or 5/10K runs
    Office of Special Events
    Cyndi Ellis
    Special Events Permit Coordinator
    (214) 939-2704

    Specifically to schedule off duty officers
    Officer Grant Richardson
    Special Operations Division
    (214) 939-2909

    or

    Officer Jim Bailey
    (214) 939-2745

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