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Services FAQs

How do I get a welcome letter from the Governor and the Mayor?
For the Governor's letter, contact:
Ceremonial Services Department
Office of Governor of Texas
PO Box 12428
Austin, TX 78711
(512) 463-1800 Main
(512) 463-0039 Fax

For the Mayor's letter, contact your Services Manager.

How do I get a list of restaurants closest to the Dallas Convention Center?
Please email Dee Williams with the services department of the Dallas Convention & Visitors Bureau for an up-to-date list

How do we obtain group DART passes for our convention?
Rebecca Maples, Sales Account Executive
Dallas Area Rapid Transit (DART)
PO Box 660163
Dallas, Texas 75266-7246
(214) 749-2783 Direct
(214) 749-3669 Fax

A group constitutes a minimum of 500

How do I get a list of venues?
Please contact Dee Williams of the Dallas Convention & Visitors Bureau for a list of venues for your event.

Who do I contact to use Victory Park's AT&T Plaza for an opening or closing reception and the LED screens?
To use Victory Park's AT&T Plaza contact Ken Kuhl
(214) 665-4230

To use the Victory Park LED screens
(214) 777-4337

How do I get a list of transportation companies?
We can either provide a list of our DCVB members or send an RFP to Dallas CVB transportation companies based on your specifications.

How do I obtain a permit for an off-site event to include street closures and office duty police officers?
Contact the Office of Special Events

Specifically for permits for parades or 5/10K runs
Office of Special Events
Special Events Permit Coordinator
(214) 939-2701

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325 North St. Paul Street, Suite 700 | Dallas, Texas 75201
214-571-1000 | 800-232-5527
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