If you are an evacuee and need immediate assistance, dial 211.


Our hearts go out to Houston and Gulf Coast residents as they deal with the aftermath of Hurricane Harvey. Dallas strives to be a safe haven for our friends and neighbors in need and we are committed to doing whatever it takes to accommodate our fellow Texans. If you want to help we have compiled that information below. We are proud of our state and know that Texas will come together to support our neighbors in Houston and the Gulf Coast in the tough weeks and months ahead.






The City of Dallas received a formal request from the State of Texas to house up to 5,000 Gulf Coast residents at the Kay Bailey Hutchison Convention Center Dallas and has begun taking in South Texas residents.

We are committed to doing whatever it takes to accommodate our fellow Texans in need.

Current shelter operations should not affect events or shows currently booked. All planned events will occur as scheduled. We want to reassure all clients that we are working to ensure the smallest amount of impact possible.

Please see the formal VisitDallas statement here.




Dallas is a city with a big heart. We realize many of you want to join us in the effort of helping our displaced friends. To volunteer please call 211 or register online.

Please do not go directly to the convention center, as they are not allowed to accept volunteers without appropriate agency approval. Click here to learn more about support opportunities at the convention center. Thank you for your cooperation.

To donate funds, VisitDallas employees and partners are supporting the Mayor's Disaster Relieve Fund, administered by The Dallas Foundation. Donations will be used to support South Texas residents as they relocate to Dallas. Please visit the donation website to learn more and make a donation.

The city is also accepting goods and services, please see more relief information at the City of Dallas website.




For information on Hurricane Harvey and recovery efforts, please visit Dallas Morning News and Houston Chronicle


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