Frequently Asked Questions
We currently accept credit/debit cards and PayPal payments only.
We use USPS for shipping. The shipping & handling rates based on your total order before tax are as follows:
|Total Order||S&H to Lower 48||S&H to AK, HI|
|Up to $10||$6.50||$9.50|
|More than $100||FREE||FREE|
The average shipping time is 7-10 days.
By law, you are required to pay sales tax if you live in Texas, Arizona, District of Columbia, Illinois, Virginia or Washington.
Sorry, we do not ship internationally. We do ship to Hawaii and Alaska; however, additional shipping is charged.
Please contact us at 817-235-7903 for bulk shipping information.
Yes. We accept returns/exchanges made within 30 days of purchase. All items must be in original condition with tags attached and accompanied by original packing slip. Clothing and hats must be unwashed and unworn. Credit will usually be issued within one billing cycle and will appear on your credit card statement.
Please allow twenty (20) days for us to receive and process your return or exchange.
The original shipping charge will not be refunded unless we shipped the incorrect item or the items were damaged in transit.
You are responsible for return shipping charges.
Ship returns to:
On Time Mailing
756 Port America Place
Grapevine, TX 76051