Frequently Asked Questions

What methods of payment do you accept?

We currently accept credit/debit cards and PayPal payments only.

What method of shipping do you use?

We use USPS for shipping. The shipping & handling rates based on your total order before tax are as follows:

Total OrderS&H to Lower 48S&H to AK, HI
Up to $10 $6.50 $9.50
$10-$25.00 $6.00 $9.00
$25-$50 $5.50 $8.50
$50-$100 $5.00 $8.00
More than $100 FREE FREE

How long will it take for me to receive my items?

The average shipping time is 7-10 days.

Do you charge sales tax?

By law, you are required to pay sales tax if you live in Texas, Arizona, District of Columbia, Illinois, Virginia or Washington.

Do you ship internationally and to Hawaii or Alaska?

Sorry, we do not ship internationally. We do ship to Hawaii and Alaska; however, additional shipping is charged.

I want to order in large quantities. How do I know how much shipping costs will be?

Please contact us at 817-235-7903 for bulk shipping information.

Do you accept returns or exchanges?

Yes. We accept returns/exchanges made within 30 days of purchase. All items must be in original condition with tags attached and accompanied by original packing slip. Clothing and hats must be unwashed and unworn. Credit will usually be issued within one billing cycle and will appear on your credit card statement.

Please allow twenty (20) days for us to receive and process your return or exchange.

Will the original shipping charge be refunded if I return something?

The original shipping charge will not be refunded unless we shipped the incorrect item or the items were damaged in transit.

Who pays shipping charges for returns?

You are responsible for return shipping charges.

Where do I send returns/exchanges?

Ship returns to:
On Time Mailing
756 Port America Place
Suite 810
Grapevine, TX 76051