Open for Business: COVID-19 Updates and Resources

Safety Star

Dallas hospitality community leads the nation by seeking GBAC STAR cleanliness accreditation.

Posted on Jun 12, 2020 By Stephanie Faulk

There are a few phrases that will forever define the COVID-19 global pandemic: social distancing, flattening the curve, shelter in place and, now, "the new normal." As repetitive as these words have become, there's no denying that we live in a new time with new rules. The Dallas hospitality community stepped up and implemented standardized safety protocols for hotels, the convention center and city venues, adding some certainty to very uncertain times.

In May, VisitDallas and the Dallas Tourism Public Improvement District (DTPID) announced a collaborative initiative to lead the nation by becoming the first destination to receive Global Biorisk Advisory Council (GBAC) STAR accreditation designating Dallas hotels, the Kay Bailey Hutchison Convention Center Dallas (KBHCCD) and selected city-owned arts and cultural institutions as sanitary and safe.

By the start of June more than a dozen properties and the KBHCCD are well on their way to earning accreditation.

"When visitors, meeting attendees and business travelers return to enjoy our great city, we want them to have peace of mind that Dallas is doing everything we can to create the safest and healthiest environment possible," said Craig Davis, President and CEO of VisitDallas.

The initiative – administered by a division of ISSA, the worldwide cleaning industry association – is the gold standard for cleaning, disinfection and infectious disease prevention protocols. Successful GBAC STAR facilities demonstrate that correct work practices, procedures and systems are in place to prepare, respond to, and recover from outbreaks and pandemics.

The comprehensive program covers everything from SOPs and employee health to cleaning supplies and smart technology solutions. From sanitization stations to contact-free staff encounters, Dallas hotels are leading the nation in safety procedures and protocols.

"We know many Dallas hotels have their own individual and brand-led sanitary programs," said Greg White, Chair of the DTPID and General Manager of the Westin Galleria Dallas. "This third-party accreditation program provides an extra layer of protection and trust to ensure that hotels and other key city facilities are in a safe, sanitary and healthy condition."

The city's entire hospitality community is working hard to ensure that Dallas is a certifiably safe place to travel for work and fun. 

"We applaud VisitDallas and the DTPID for their leadership in pursuing GBAC STAR accreditation," said GBAC Executive Director Patty Olinger. "Through the accreditation process, Dallas illustrates that it has a comprehensive program in place to ensure a clean, safe and healthy environment for all its visitors."

Visit dallastpid.com and gbac.org for more information.